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How long does a MacBook repair take?

Most common repairs such as screen replacement, battery replacement, and keyboard repair are completed within 2–3 working days. Logic board repairs or liquid damage assessments may take longer. We'll advise an estimated timeframe when you book.

Do you offer a no fix, no fee guarantee?

Yes. If we can't repair your Mac, you won't be charged for the repair. A diagnostic fee may apply in some cases — we'll always advise upfront before proceeding.

Do you repair all MacBook models?

Yes — we service MacBook Air, MacBook Pro (all generations including M1, M2, M3 chip models), iMac, Mac Mini, Mac Pro, and Mac Studio.

Can you repair M1, M2, or M3 chip MacBooks?

Yes. We have experience with Apple Silicon models. Some repairs on newer models are more complex due to integrated components, and we'll advise honestly if a repair is viable.

Can I mail in my MacBook?

Yes. We accept mail-in repairs from anywhere in Australia. See our 'How to Send Your Mac' guide for full packaging instructions and our address.

How much does a MacBook screen replacement cost?

MacBook screen replacement typically ranges from $200 to $1,200 depending on the model and screen type. Retina and True Tone display assemblies are more expensive than older LCD panels. Contact us with your model number for an accurate quote.

My MacBook screen has dark patches or lines — is it the display or the logic board?

Both are possible. Display lines are often caused by a failed LCD panel or display flex cable, but can also indicate a GPU or logic board fault. We diagnose before recommending a repair path.

Can you replace just the glass on a MacBook screen?

On most modern MacBooks the glass is fused to the display assembly, so a full assembly replacement is usually required. On some older models individual components may be replaceable.

How much does a MacBook battery replacement cost?

MacBook battery replacement typically costs between $160 and $330 depending on the model. See our MacBook Battery Replacement page for model-specific pricing.

How do I know if my MacBook battery needs replacing?

Common signs include: battery draining very quickly, Mac not charging to 100%, unexpected shutdowns, a swollen trackpad (caused by a bloated battery), or a 'Service Recommended' battery warning in macOS.

Is a swollen MacBook battery dangerous?

Yes — a swollen battery should be replaced promptly. It can press on the trackpad and internal components and carries a fire risk if punctured. Do not attempt to remove it yourself.

Can a MacBook logic board be repaired?

Yes. We perform component-level logic board repairs for many common faults including charging circuit failures, GPU issues, and liquid damage corrosion. Not all faults are repairable — we assess and advise honestly.

My MacBook got wet — what should I do?

Turn it off immediately, close the lid, unplug everything, and bring it to us as soon as possible. Do not attempt to power it on again. Quick action significantly improves recovery chances.

How much does MacBook water damage repair cost?

Cost varies widely depending on which components were affected and the extent of corrosion. We offer a free water damage assessment and quote before any work begins.

My MacBook keyboard keys are sticking or not registering — can it be repaired?

Yes. On older MacBooks individual keys can sometimes be replaced. On models with the butterfly keyboard mechanism, a full top case replacement is often required. We assess your model and advise accordingly.

My MacBook trackpad is not clicking — is that a battery problem?

Often yes. A swollen battery is the most common cause of trackpad clicking failure on MacBooks because it pushes up against the trackpad from below. Battery replacement usually resolves it.

My MacBook is running very slowly — what can I do?

On older Intel MacBooks, an SSD upgrade or macOS reinstall can dramatically improve performance. On Apple Silicon models, software issues and low storage are more common culprits. We can diagnose and advise the best solution.

Can you reinstall macOS?

Yes. We reinstall macOS on all MacBook models and can migrate your data from a backup or existing drive where possible.

Can you upgrade the RAM or SSD in my MacBook?

On older Intel MacBooks (pre-2013 for RAM, pre-2015 for SSD), upgrades are possible. On newer models these components are soldered to the logic board and cannot be upgraded after purchase.

8/55 Townsville St, Fyshwick ACT 2609Sun, 06 Sept, 12:26 pmMon – Fri: 10am–4pm *Please Book!

(02) 5104 0855

Apple Mac Repairs

MacBook Repair FAQ

Name: AlphaGeeks
Address: 8/55 Townsville Street, Fyshwick, ACT, 2609, AU
Telephone: (02) 5104 0855
Price range: $$

Answers to the most common questions about MacBook and Apple Mac repairs — from screen and battery to logic board faults, water damage, and macOS issues.

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General MacBook Repairs

Screen & Display

Battery

Logic Board & Water Damage

Keyboard & Trackpad

Performance & Software

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Still Have Questions About Your MacBook Repair?

Call us or book online for a free assessment. No Fix, No Fee.

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02 51040855

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Please Note

We will be unavailable from 27/7/2026 until the 15/9/2026. However online bookings are available for dates after the 15/9/2026 now.

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